SBK Casino Terms and Conditions

This page sets out the rules that govern use of SBK’s services and explains the relationship between us and people who register and place bets. It covers your responsibilities as an account holder, eligibility and verification checks, how promotions are administered, and practical matters such as deposits, withdrawals and dispute handling. We expect all customers to read and accept these terms before using the service.

Account responsibilities

You are responsible for maintaining the security of your account. Keep your login details confidential and notify us immediately if you suspect unauthorised access. You must provide accurate personal information when registering and update it if anything changes. We may suspend, restrict or close accounts where we suspect fraud, bonus abuse, multiple accounts or a breach of these terms.

Verification and checks

We carry out identity, age and address verification in line with regulatory requirements. You may be asked to upload documents to confirm your identity or payment method. Withdrawals may be delayed until verification is complete. Failure to complete checks when requested may result in account restrictions.

Eligibility requirements

Accounts are available only to individuals who are at least 18 years old and resident in jurisdictions where our services are permitted. Only one account is permitted per person. If you are located in a restricted territory or are otherwise ineligible, you must not register or use the platform.

Acceptable platform use

Your use of SBK must be lawful and honest. You must not attempt to manipulate markets, place bets on behalf of others, use automated or bot software, or otherwise exploit the service. We reserve the right to void bets, withhold winnings or close accounts where misuse is suspected.

General bonus and promotion rules

Promotions are subject to specific terms which will be published with each offer. Typical conditions include eligibility, minimum qualifying bets, eligible markets and time limits for use. Free bet stakes are often not returned with winnings unless stated. We may exclude certain payment methods from promotional eligibility. Any suspected abuse of promotions may lead to forfeiture of bonus funds and account action.

Deposits and withdrawals

Payments must be made using approved methods listed in your account. We aim to process deposits instantly and withdrawals promptly, subject to verification and the rules of the payment provider. We provide tools to set deposit limits and allow customers to apply time-outs or self-exclusion. Transaction limits and processing times may vary by method and will be shown in the cashier.

Dispute resolution

If you have a complaint, contact our support team and we will investigate. We aim to resolve disputes swiftly and fairly. If an issue cannot be resolved directly, you may refer the matter to the independent dispute resolution service named in the applicable regulatory information for further review.

Updates to terms and conditions

We may update these terms from time to time to reflect changes in law, regulation or our services. We will notify you of material changes by posting an updated version and, where appropriate, by direct communication. Continued use of the service after changes are published constitutes acceptance of the revised terms.